Course List
Here you will see the list of courses available to you, read more about each one and choose the course you wish to take.
Courses
Courses > Business Development E-learning
These key development modules are aimed at helping you to plan and expand your business more effectively. They are £20 each to FIS members, call 0121 707 0007 for discount code.
£30.00
Business Planning to Grow
This module has been developed to help you to more effectively plan and manage your business and resources. This has also been utilised by many SME's to raise capital and secure loans and overdraft facilities so brings together y...
£30.00
Diversify and Expand
This module provides some guidance, tips and hints on how you can diversify to maximise opportunities for more business
£30.00
Excelling at Customer Service
This is a key area and often the main difference between winning and losing business. This module provide guidance, advice and best practice so you deliver quality service rather than pay lip service.
£30.00
Managing for success
The purpose of this unit is to enable you to develop an understanding of how to manage the teams within your organisation, be an effective leader, why communication is important and managing the workload and projects.
£30.00
Marketing for results
This module and enables you to review and develop your marketing strategy, approach and skills to maximise opportunities to increase sales of your products and services.
£30.00
Policies and Procedures Toolkit
This module provides key skills in developing policies and procedures in key areas of Health and safety, Equal opportunities, Customer service and complaints, Environmental and sustainability, Corporate social responsibility, Busi...
£30.00
Selling for profit
The module covers key stages in the sales process to help more effective prospecting. rapport, qualifying, identifying needs, summarising, proposing solution, objections, closing, decision, repeat business.
Contact us